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Privacy Policy

SunVedic EcoEnergies takes your privacy very seriously. This Privacy Policy is intended to inform you about the information that is collected from you when you visit websites and applications owned and operated by SunVedic EcoEnergies (the “Platform”); how this information may be used and disclosed; and how your information is protected.

www.sunvediceco.in is the property of and operated by SunVedic EcoEnergies, a partnership firm with its registered office at:

Sinha Heritage, Kamaldeo Path, Rajni Chowk, Purnea, Bihar – 854301, India

 

1. Acceptance of Terms

This Privacy Policy outlines your legal rights, responsibilities, and limits with respect to your use of the Platform and its services, including classified advertisements, forums, email functions, and all content available on the Platform. It applies to all users, including:

  • Registered users

  • Unregistered users

  • Content contributors

  • Design Partners and Service Partners

2. Information We Collect

2.1 Personal Information

“Personal Information” refers to data that can identify or contact you, including:

  • Name, address, PIN code

  • Email address, phone number

  • Order details, user records

This information may be collected from:

  • Users availing services

  • Design Partners

  • Service Partners

Access to personal information is shared with relevant parties (such as employees, Design Partners, and Service Partners) only on a need-to-know basis.

All information is provided voluntarily. SunVedic EcoEnergies bears no liability for its authenticity.

2.2 Social Media Integration

If you log in via Facebook, Google, or Twitter, we may access:

  • Public profile, email, user ID, friends list, and other publicly shared data

SunVedic EcoEnergies stores this data, but does not control how third-party platforms use it. Please refer to their respective privacy policies.

2.3 Calls and Text Messages

We may collect:

  • Call/chat content

  • Date and time of interactions

  • Contact details exchanged with Design/Service Partners

This helps in:

  • Customer service improvement

  • Dispute resolution

  • Security analysis

2.4 Children’s Privacy

We do not knowingly collect personal data from children under 13. Access to the Platform is permitted only to users aged 18 and above, or under parental supervision.

2.5 Refer a Friend

You may share personal details of individuals who may be interested in our services. By sharing such information, you confirm that you have obtained their consent.

2.6 Communication Records

We maintain records of:

  • Emails, messages, calls

  • Feedback, polls, surveys

These are used to improve service quality and user experience.

2.7 Payment & Financial Information

To process transactions, we may collect:

  • Bank details, PAN, Aadhaar, credit/debit card data

  • Payment preferences

Information varies based on your role (User, Design Partner, or Service Partner).

2.8 Device & Location Information

We collect:

  • IP address, device ID, OS/browser details

  • Geolocation and network information

This data helps enhance cross-device experiences and improve platform performance.

2.9 Cookies and Tracking

We use cookies, web beacons, and analytics tools to track:

  • Site navigation

  • Time spent, pages visited, links clicked

Third-party advertising partners may use these tools to personalize content. These cookies are not linked to personally identifiable data.

3. Information from Other Sources

We may also receive information from:

  • Feedback and ratings

  • Social media integrations and APIs

  • Payment gateways and financial partners

  • Marketing affiliates and third-party platforms

4. Data Usage and Retention

Your data may be used for:

  • Service delivery and customer support

  • Partner communication

  • Legal and regulatory compliance

  • Marketing and promotional purposes (only with consent)

SunVedic EcoEnergies retains personal information only as long as required for the purposes described in this Policy and in accordance with applicable law.

5. Your Consent

By accessing or using the Platform, you consent to:

  • The collection and use of information in accordance with this Privacy Policy

  • The storage and processing of your information in India or any other country

6. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the Platform constitutes acceptance of those changes.

For questions or concerns about this Privacy Policy, please contact:

📧 Email: sunvediceco@gmail.com